Shipping policy

At DAIVYAM, we aim to provide a smooth, reliable, and convenient delivery experience for every customer.

1. Order Processing

Orders are processed after successful payment confirmation or order verification for Cash on Delivery orders.

Orders are generally processed within 1–3 business days, excluding Sundays and public holidays.

2. Shipping & Delivery Time

Estimated delivery timelines:

Order Processing: 1–3 business days
Standard Delivery: 3–7 business days after dispatch
Remote Locations: Delivery may take additional time.

Delivery timelines are estimates and may vary depending on the customer's location, courier availability, weather conditions, and other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the order is placed.

Any applicable free-shipping offers will be communicated on our website.

4. Order Tracking

Once your order is dispatched, tracking details may be shared through SMS, email, or other available communication channels.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including their complete address, PIN code, and contact number.

DAIVYAM will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Delayed or Failed Deliveries

If your order is delayed, please contact our customer support team. We will coordinate with the courier partner to help resolve the issue.

7. Damaged Packages

If you receive a visibly damaged or tampered package, please contact us as soon as possible with photographs or an unboxing video, where available.

8. Contact Information

DAIVYAM
Email: daivyam1@gmail.com
Phone: +91 9643892234
Location: Gurgaon, Haryana, India